Terms of Service

1. The short version

This is a contract, so it reads like one. Before it does, here is what it actually says:

• Your writing is yours. Every word, every note, every map. We claim no ownership of it, and we never will.
• We do not feed your writing to AI. Not for training, not for features, not for anything.
• You can leave whenever you want, and take your work with you.
• We can change prices and limits, but we have to tell you first, and you can cancel instead.
• We are a small company and this software is provided as-is. Keep your own backups.

If anything below contradicts this summary, the detailed text controls, but tell us, because it means we wrote something wrong.

2. Who you are contracting with

Waggle is operated by Del Rey LLC, a limited liability company organized in Tennessee, United States ("Waggle," "we," "us," "our"). You can reach us at hello@getwaggle.app, including for legal notices.

"You" means the person accepting these Terms. These Terms, together with our Privacy Policy, form the entire agreement between you and us about Waggle (the "Agreement").

3. Accepting these Terms

You accept these Terms by clicking a button that says you accept them, or by creating an account or using Waggle after being shown them. If you do not accept them, do not use Waggle.

We record which version of these Terms you accepted and when. When we publish a materially different version, we will ask you to accept it again, see Section 20.

If you are accepting on behalf of a company or other organization, you confirm you are authorized to bind it, and "you" means that organization.

4. Who may use Waggle

You must be at least 18 years old. Waggle is not offered to anyone under 18, and we do not knowingly create accounts for them. If we learn that an account belongs to someone under 18, we will close it and delete the associated personal data.

You may not use Waggle if you are barred from doing so under the laws of the United States or your country of residence, including if you are on a U.S. government restricted-parties list or located in a comprehensively sanctioned region.

You need a compatible browser and an internet connection. Those are your responsibility and your cost.

5. Your account

You are responsible for your account: for keeping your password secret, for everything done through your account, and for the accuracy of the email address you give us. It is how we reach you about billing, security, and changes to this Agreement.

Tell us promptly at hello@getwaggle.app if you believe someone else has accessed your account. We are not liable for losses caused by someone using your credentials before you tell us, though we will help you regain control.

One human, one account. Do not share a login, sell an account, or create accounts by automated means.

6. Your content, and who owns it

You own your content. "Your Content" means everything you create, upload, or store in Waggle: manuscripts, prose, notes, worldbuilding, characters, maps, images, and every other file or word you put into the service. As between you and us, you own all of it, including all copyright and other intellectual property rights in it. Nothing in this Agreement transfers ownership of Your Content to us, and we will never claim otherwise.

The narrow license you give us. To operate the service, we need permission to handle Your Content in specific, limited ways. You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, back up, reformat, and display Your Content, solely to the extent needed to:

• deliver the service to you and to the people you have specifically invited or shared with;
• create and restore backups and version snapshots;
• render your work in the formats you request (exports, print, public share links you create);
• diagnose a technical problem, and only when you have specifically asked us for support and only for as long as that takes.

That is the entire scope. This license exists to run the software. It ends when you delete the content or close your account, with three exceptions: backup copies, which expire on the schedule in our Privacy Policy; content you deliberately published through a share link that someone else has already saved or copied, because we cannot reach into other people’s computers; and content you added to a project someone else owns, which stays in that project, so the license lasts as long as that project does. Section 17 says what happens to it.

What this license does not permit. For the avoidance of any doubt, we may not, and will not, use Your Content to train, fine-tune, evaluate, or improve any machine-learning or artificial-intelligence model, whether ours or a third party’s. We do not sell it, license it onward, publish it, or use it in marketing. We do not read it. See Section 7.

Your responsibility for it. You represent that you have the rights to Your Content and that it does not infringe anyone else’s rights or break the law. You are responsible for what you write and for what you choose to publish.

Keep your own copies. Waggle keeps backups, but backups fail, accounts get deleted, and software has bugs. You are responsible for maintaining your own independent copies of anything you cannot afford to lose. Waggle’s export features exist for exactly this purpose, use them.

7. Our commitments about AI

Waggle does not use generative artificial intelligence to write, rewrite, suggest, complete, or generate your prose, and it does not send Your Content to any third-party AI provider.

Specifically, we commit that:

• We will not use Your Content to train, fine-tune, or evaluate any AI model, ours or anyone else’s.
• We will not transmit Your Content to a third-party AI or machine-learning service.
• No Waggle employee, contractor, or agent reads Your Content, except when you specifically ask us for support and only as far as that request requires.

These are commitments about your content, not a promise that Waggle will never contain software that uses machine learning for something else entirely (for example, spell-checking that runs locally in your browser and sends nothing anywhere). If we ever intend to change any commitment in this Section, we will give you at least 30 days’ advance notice by email, and you may close your account before the change takes effect. We will not apply any such change retroactively to content you created before it took effect.

8. Share links and publishing

Waggle lets you publish a page to a public web address (a "share link"). You control this entirely. Understand what it means:

• A share link is public. Anyone with the URL can read it. It requires no password and no account. Treat the URL itself as the only lock on the door.
• You are the publisher. Everything in Section 6 about your responsibility for Your Content applies with full force to anything you publish. You are choosing to make it public.
• You can revoke a link at any time, and we will stop serving it promptly. We cannot un-publish copies other people already made, screenshots they took, or caches held by search engines and social platforms.
• We ask search engines not to index share links, but we cannot guarantee every crawler obeys.
• We count views. We record how many times a share link was opened and when it was last opened, so you can see it. See the Privacy Policy for exactly what that does and does not capture.
• Hidden content stays hidden. Waggle has a feature that hides parts of a page from published views. We build it carefully and test it hard, but no software is perfect. If content would seriously harm you or someone else if it leaked, do not put it in a page you publish.

We may disable a share link without notice if we believe it violates Section 9, breaks the law, or presents a security risk. Where we can, we will tell you why.

9. Acceptable use

Do not use Waggle to do any of the following, and do not help anyone else do them:

Illegal and harmful content. Store, publish, or transmit anything that is illegal; that sexually exploits or endangers a minor (we report child sexual abuse material to the National Center for Missing & Exploited Children and to law enforcement, without exception); that threatens violence or incites it; that harasses, stalks, or defames a real person; or that violates someone else’s privacy or publicity rights.

Infringement. Store or publish content that infringes copyright, trademark, trade secret, or any other intellectual property right you do not hold.

Security and integrity. Probe, scan, or test the vulnerability of our systems; break or attempt to break any authentication, rate limit, plan limit, or access control; access data that is not yours; introduce malware; or interfere with any other user’s use of the service.

Abuse of the platform. Scrape or bulk-download the service; use bots or automated means to create accounts or generate load; resell, sublicense, or white-label Waggle without our written permission; use Waggle to build a competing product; or use it as general-purpose file storage, a content delivery network, or a way to distribute unrelated media.

Misrepresentation. Impersonate anyone; misrepresent your affiliation with a person or organization; or send spam, phishing, or unsolicited bulk messages through any Waggle feature.

We do not monitor Your Content proactively, and we do not read your work. When we receive a report, or when automated safety signals require it, we may investigate. If you violate this Section we may remove the offending content, disable a share link, suspend your account, or terminate it, proportionate to what happened, and with notice where it is safe and lawful to give notice.

10. Copyright complaints

Waggle lets you publish pages to the web through share links. If something published through Waggle infringes your copyright, we want to hear about it.

To report infringing material, email copyright@getwaggle.app and include:

• Your name and how to reach you.
• The work you own, and where we can see it.
• The share link showing the material you say infringes it.
• A statement that you believe in good faith the use is not authorized by the copyright owner or the law.
• A statement that your report is accurate, and that you own the work or are authorized to act for the owner.

We review every report and remove material that infringes.

If we removed something of yours by mistake, email the same address and tell us why. We will look again, and put it back if we got it wrong.

Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe.

11. Plans, prices, and payment

Waggle offers a free plan and one or more paid plans. What each plan includes is described on our pricing page, which is part of this Agreement.

Payment processing. Payments are processed by Stripe. We never receive or store your full card number. Your use of Stripe’s payment services is also subject to Stripe’s terms and privacy policy.

Charges and authorization. By subscribing to a paid plan, you authorize us (through Stripe) to charge your payment method the plan price plus any applicable taxes, on the billing cycle you selected, automatically and recurring until you cancel. Prices are in U.S. dollars unless stated otherwise.

Free trial. Scribe includes a 14-day free trial. You give us a payment method when you start it, you are not charged during the trial, and your first charge lands on the day the trial ends, at the price for the billing cycle you selected. Cancel before that day and you are not charged at all, and you keep Scribe until the trial’s last day. One trial per person: if you have started a Waggle trial before, checkout will not offer you another one. Founding Members do not get a trial, because they are not charged for Scribe at all. If we do not have a usable payment method when the trial ends, the subscription stops instead of charging you.

Taxes. Prices exclude sales, use, VAT, GST, and similar taxes unless we say otherwise. Where we are required to collect them, they are added at checkout.

Failed payments. If a charge fails, we may retry it, and we may downgrade or suspend paid features until payment succeeds. We will email you before we do.

12. Automatic renewal, cancellation, and refunds

Your subscription renews automatically at the end of each billing period, at the then-current price, until you cancel. This is the core term of a subscription and we state it plainly here, at signup, and in your receipt.

Cancel any time, in two clicks. You can cancel from your account settings, using the same kind of online process you used to subscribe. You do not have to email us, call us, or talk to anyone. If you ever cannot find it, email hello@getwaggle.app and we will cancel it for you.

What happens when you cancel. If you cancel inside the refund window described below, we refund your last payment and your paid features end right away, because the money came back. Otherwise your paid features stay active through the end of the period you already paid for. Either way the subscription then stops and your account moves to the free plan. Your content is not deleted when you downgrade, though features that exceed free-plan limits become read-only or unavailable, see Section 13.

Renewal reminders. For annual subscriptions, we will email you a reminder before the renewal date, in the window required by applicable law.

Refunds. Cancel within 3 days (72 hours) of a payment going through, including a renewal, and we refund that payment in full and end the subscription at the same time. It happens automatically: you do not have to ask for it, and we do not ask you why. After those 3 days, paid periods are non-refundable, including partial periods, and we do not prorate. The free plan and the trial are there so you can evaluate Waggle before you are charged. This is our stated policy, not a limit on your rights: where a refund is required by the law that applies to you, we will honor it. And if something goes genuinely wrong on our end, write to us, we would rather fix it than win an argument.

13. Changing prices, plans, and limits

We will change prices and limits as the product grows. Here is exactly how, and what you get when we do.

Price increases for existing subscribers. We will give you notice by email at least 7 business days and not more than 30 business days before the increase takes effect, stating the old price, the new price, and the date. The notice will tell you how to cancel. If you do not cancel before the effective date, the new price applies at your next renewal. We will not increase the price of a period you have already paid for.

Founding members. If we have granted you founding-member pricing, we will honor it for as long as your subscription stays continuously active, as described where that offer was made. If you cancel and later return, the then-current price applies.

Plan limits. Plans carry limits, storage, upload sizes, numbers of projects or links, rate limits, and similar. We may adjust these limits, and we may add limits that did not previously exist, in order to keep the service reliable and sustainable. When a change would reduce a limit in a way that materially affects a paid plan you are on, we will give you at least 30 days’ notice and, if you do not want to continue, you may cancel and we will refund the unused portion of your current period. Changes that raise limits, or that affect only the free plan, take effect when we announce them.

Free plan. The free plan is provided at our discretion. We may change or discontinue it, though we will give free-plan users reasonable notice and a way to export their work first.

Enforcement of limits. We may enforce limits technically, refusing an upload, throttling a request, or pausing a feature. If your usage places an unusual burden on the service even within stated limits, we will contact you before taking action, unless the burden is causing an active outage.

14. Beta and early-access features

Some features are labeled beta, preview, or early access. They may change, break, or disappear; they may have bugs; and they are excluded from any commitment or service level in this Agreement. Use them on that basis, and do not rely on them for work you cannot lose.

15. Our intellectual property

Waggle, the software, the site, the design, the name, the logo, and the bee, belongs to us and our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use Waggle for its intended purpose while this Agreement is in effect. You may not copy, modify, reverse-engineer, decompile, or create derivative works of the service, except to the extent that restriction is unenforceable under applicable law.

Waggle includes third-party open-source software, each under its own license. Those licenses are listed in our third-party notices and, where they conflict with this Section, they control for that component.

Feedback. If you send us ideas, suggestions, or feature requests, we may use them freely and without obligation to you. This does not give us any right to Your Content.

16. Availability, changes, and discontinuation

We work to keep Waggle available, but we do not promise uninterrupted service. We may take it down for maintenance, and we may change or remove features.

If we discontinue Waggle entirely, we will give you at least 60 days’ notice by email, keep export working through that period, and refund the unused portion of any prepaid subscription. We think you deserve to know that in writing before you trust us with a novel.

17. Suspension and termination

You may terminate at any time by canceling your subscription and deleting your account from settings.

We may suspend or terminate your account if you materially breach this Agreement, if we are required to by law, if your use creates a security or legal risk to us or to other users, or if you have been on a free plan and inactive for more than 24 months (we will email you first, and give you at least 30 days to come back or export).

Except where the law or an active security threat prevents it, we will give you notice and, where the breach can be fixed, a chance to fix it.

On termination: your license to use Waggle ends. You have 30 days from termination to export Your Content, unless we terminated for illegal content, in which case we may remove it immediately. After that window we delete the projects you own, and everything in them, on the schedule in our Privacy Policy. Sections 6, 15, 18, 19, 21, and any accrued payment obligations survive termination.

Projects owned by someone else. A project belongs to the person who owns it, and its owner can delete it at any time. If you added work to someone else’s project, closing your account removes you from that project but leaves that work in it, and we do not delete it for you. If the owner later deletes the project, or their own account, the whole project is deleted, including what you added, and we do not notify its members separately. Export anything you want to keep while you still have access. Our Privacy Policy sets this out in full.

18. Disclaimers

Waggle is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, that defects will be corrected, or that any data will be preserved without loss.

We are not a backup service. Snapshots, version history, and backups are conveniences, not guarantees. Keep independent copies of your work.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this Section may not apply to you. Nothing here excludes liability that cannot lawfully be excluded.

19. Limitation of liability

To the maximum extent permitted by law:

Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, or the cost of substitute services, even if advised such damages were possible.

Our total liability to you for all claims arising out of or relating to this Agreement or Waggle, in aggregate, will not exceed the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

Loss of data specifically: subject to the cap above, we are not liable for the loss, corruption, or deletion of Your Content. This is why Section 6 tells you to keep your own copies and why we build export tools.

What we do not limit. Nothing in this Agreement limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything else that cannot lawfully be limited. If you are a consumer, this Section does not affect statutory rights you cannot contractually waive.

These limits apply even if a limited remedy fails of its essential purpose, and they reflect an agreed allocation of risk that is part of the basis of the bargain, the price of Waggle assumes them.

20. Changes to these Terms

We will change these Terms from time to time.

For material changes, we will give you at least 30 days’ notice by email to the address on your account and by notice in the app, and you will be asked to accept the new version. If you do not accept, you may cancel; if you keep using Waggle after the effective date, the new Terms apply to you.

For non-material changes, fixing a typo, clarifying wording, adding a subprocessor of the same kind, we may update the Terms and the effective date above without individual notice.

We will never apply a change retroactively to a dispute that arose before it took effect. Prior versions are available on request.

21. Governing law and disputes

Governing law. This Agreement is governed by the laws of the State of Tennessee, United States, without regard to its conflict-of-laws rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

Courts. Any dispute arising out of or relating to this Agreement or Waggle will be brought exclusively in the state or federal courts located in Maury County, Tennessee, and you and we each consent to the personal jurisdiction of those courts. We have deliberately not required arbitration, you keep your right to go to court.

If you are a consumer in the EU, the UK, or another jurisdiction whose law gives you the right to bring proceedings where you live, this Section does not take that right away.

Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, except where applicable law forbids shortening the period.

Informal resolution first. Before filing anything, email hello@getwaggle.app describing the problem and what you want. We will do the same before we file against you. Most things get solved in a week by a person reading an email.

22. General

Assignment. You may not assign this Agreement without our written consent. We may assign it to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

Entire agreement. This Agreement, with the Privacy Policy and the pricing page, is the whole agreement between us about Waggle and replaces every prior discussion about it.

Severability. If any provision is held unenforceable, it is modified to the minimum extent needed to make it enforceable, or severed, and the rest remains in force.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Force majeure. Neither party is liable for a failure caused by something outside its reasonable control, though this does not excuse payment obligations.

Notices. We give you notice by email to your account address or by prominent notice in the app. You give us notice, including legal notices, by email at hello@getwaggle.app.

No third-party beneficiaries. This Agreement gives rights to you and us, and to no one else.

Relationship. Nothing here creates a partnership, joint venture, employment, or agency relationship.

Export and sanctions. You will comply with U.S. export control and sanctions laws in your use of Waggle.

Language. This Agreement is in English. Any translation is provided for convenience, and the English version controls.

23. Contact

Del Rey LLC

• General and legal: hello@getwaggle.app
• Privacy: privacy@getwaggle.app
• Copyright: copyright@getwaggle.app